FAQs

While it is not necessary to have a euromarks.co.uk account to shop and purchase items, it is certainly recommended to have one. As registered customer, you have few future conveniences like fast & easy Check Out, easy access to your order history and status.

Any valid Visa, American Express, MasterCard from any bank will work. In fact the card does not even need to come from the Bangladesh. Any valid MasterCard, Visa card from any country can be processed.

Yes, shopping at euromarks.co.uk is 100% safe. All Credit card and Debit card payments on euromarks.co.uk are processed through secure and trusted payment gateways. euromarks.co.uk and our trusted payment gateway partners use secure encryption technology to protect your card information at all times.

There are absolutely no hidden cost except the delivery charge when you make a purchase with euromarks.co.uk.

Our delivery is free to mainland UK addresses. We make every effort to deliver goods within the estimated time-scales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched.
There are additional charges for UK highland addresses. Please contact us to check for the delivery charges before placing an order. We are happy to deliver our products to anywhere in the UK but please ask for postage quote first for Northern Ireland, Scottish Highlands, Offshore Isles, Guernsey, Jersey, AB31 to AB38, AB41 to AB45, AB51 to AB56, BT, FK19 to FK21, HS1 to HS9, KA27 to KA28, IV1 to IV32, IV36, IV40 to IV56, KW1 to KW17, PA20 to PA49, PA60 to PA88, PH1, PH5 to PH10, PH 15 to PH26, PH30 to PH44, ZE1 to ZE3

In the first instance please email us with your change / cancellation details. If you have received the order and you wish to change / cancel goods we will apply a charge based upon the direct cost to recover and/or redeliver goods. We request that changed / cancelled items are returned in their original packaging.

Telephone: 0333 050 1327
Email: sales@euromarks.co.uk